What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and wallet identifiers for bKash, Nagad, or Rocket — so we can process deposits, verify withdrawals, and keep your account secure. We also log device type, IP address, and session activity
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to detect unusual access patterns and protect your wallet balance. Payment transaction records are retained as required by applicable financial compliance obligations; we do not store your full mobile banking PIN or password at any point. If you contact our support team, that correspondence is kept
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on file to help resolve follow-up queries. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those rails need to complete your transaction. Whether this service is available
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to you depends on your local law and the eligible regions we operate in — if you are unsure, check the eligibility section of our terms before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.